clothing order policies
Clothing orders are available to Australian customers only.
Shipping and Handling
All orders are carefully packaged so that it reaches you as safely as possible.
They will be posted with Australia Post
FREE SHIPPING on all orders (Regular Parcel Post, 5-10 business days)
EXPRESS SHIPPING available // please add the Express Post product to your cart https://www.nevertheless.com.au/kids-fashion/express-post-your-order (Express Parcel Post, 1-3 business days, please make sure you are within the Express Post network)
You will be emailed tracking information once the order is complete and has been shipped. Visit http://auspost.com.au/track/track.html and enter your unique tracking number into the Australia Post Tracking tool to view the progress of your delivery.
Shipping information provided on our website is approximate, I will not be held responsible or liable for any parcels lost in transit or delays in shipping incurred by Australia Post.
Payment and Privacy
Pay with your credit card, Mastercard and Visa accepted. Payments are processed through Stripe's secure and encrypted gateway, your credit card details are used only for the transaction you make and will never be saved. Your privacy is important - if you create an account with my Squarespace store, your details are safe and will never be disclosed to any third parties.
cancellations, returns or exchanges
If you experience any issues with your order, please email me through hello[at]nevertheless.com.au.